Privacy and cookies

Information in compliance with Article 13 of Italian Legislative Decree n.196/2003

This disclosure is related to this Web site and is intended for all users who access it: both those who use the site without logging in and to those who login, as a result of any registration process, using the services dedicated to registered users, e-commerce, …

Other Internet sites to which you may access through links/hyperlinks are excluded from this statement. The respective policies for privacy and cookies apply for such sites.



Web site:

User: Person accessing the site, interested in the provision of data.

Owner: Entity which manages the user personal data, as specified below.


Entity which manages the user personal data

The entity which manages the user personal data is Serling soc. coop. - email: - tel. / fax : +39 0432 649131 - P.IVA 02203350307


Objective of data processing

The processing of personal data is performed to enable the use of the site by users, and to fulfill legal obligations.


Processed data

Implicit navigation data

Although you can view the website without providing any personal information, software and servers that make the Site functional acquire some personal data whose transmission is implicit in the communication protocols of the Internet. This information are not collected for identification purposes or association to specific persons; despite that, by their nature and composition they may allow the identification of the user in certain cases.

This category includes the IP addresses of computers used by users who connect to the website, the address (URL) of the requested resources, date and time of the request, response data, …

The purpose of collecting this data is to obtain anonymous statistical information on the use of the Site (such as, in particular, the number of hits to the pages) and to check the proper functioning. They are deleted immediately after processing.

This process is not targeted to receive information which directly identify users.

Inclusions of third-party code on this site may collect other data about the user, in particular this can be done by monitoring services and visitor statistics (such as Google Analytics and Google Adwords) and social networking plugins (Facebook, Twitter, Google+, Pinterest, …).

Data explicitly provided by the user

The user can explicitly provide data for access to certain features of the site, such as restricted area, contact form and e-commerce. These data (such as shipping address) are communicated with the exclusive purpose of allowing the owner the supply of the services requested.

The Web site may allow the newsletter subscription (mailing list). The e-mail address is provided voluntarily by the user will be used to provide communications by the Owner. The registration can be canceled at any time.



Cookies are small bits of text that a website sends to the client (user’s navigation software/browser). The client stores the information locally and transmits it back to the server (Web site) in a subsequent access, be it immediate or referred to a future visit.

A cookie contains some service data (date and time, duration, the site from which it comes) and a textual content which is usually a numerical code. This code is used to make the user experience more comfortable allowing, for example, the Web site to remember viewing preferences, contents of the cart in the case of e-commerce, …

In no event, our cookies will be used for the purpose of tracking specific behaviors of the user.

The Web site uses both temporary cookies (session, lasting only the time of a visit) and permanent (lasting more visits agreement time).

Third Party Cookies

Inclusions of third-party code on this site may send other cookies to the user, in particular this can be done by monitoring services and visitor statistics (such as Google Analytics and Google Adwords) and social networking plug-ins (Facebook, Twitter, Google+ , options, …).

Regarding the privacy related to this cookies, please refer to the policy of the respective suppliers.

Information collected with cookies

We use both session cookies and permanent for:

  • allow the Web site to remember user data such as browsing preferences and login details, so you do not have to re-enter all your information moving from one page to another.
  • statistics (anonymous) aimed at improving the site.

More information about cookies and the rights of the user are available here:


Optional nature of data provisioning

Excluding implicit navigation data, the user is free to decide to provide personal data for newsletter, registration, e-commerce, contacts and other services. The absence of data provisioning can make use of these services impossible.

Voluntary provisioning of cookies and elimination of them.

Acceptance of cookies is optional for the user, who can configure his/here client (browser) to refuse them. In this case, however, it may not be possible to use all of the site services, or this may cause defects in the enjoyment.

The user can easily delete any cookies received following the procedures provided by the specific browser.


Processing methods

Personal data are processed by automated tools for the time necessary to achieve the purposes for which they were collected. Specific security measures are taken to prevent data loss, illicit or incorrect use and unauthorized access.

The personal information the User provides will not be disclosed to third parties or disseminated.

The User personal information will be retained only for the time necessary to ensure the proper performance of the services required, except any specific legal obligations on the retention of accounting documentation or for purposes of public security.

Some data may be stored for an indefinite time in order to provide specific services to the user. For example, for e-commerce functionality shipment data can be remembered in order to avoid the user to insert for each new orders.


User rights (person interested in treatment)

Those whose personal data refer have the right at any time to obtain confirmation of the existence or otherwise of such data and to know the content and origin, verify their accuracy, ask for an update, or correction (Article 7 of Legislative Decree. n. 196/2003)

According to the same article, the person has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their treatment.



For the exercise of the rights according to Section 7 of Legislative Decree no. 196/2003, you may contact the Owner of the data, according to the contact information provided at the head of this document.


Document version: 1.4-EN